Tag: workflow automation for support
Despite rapid advances in agentic AI and the mainstream adoption of multimodal models like GPT-4o and Gemini, a staggering 67% of AI agent deployments still fail to deliver on their automation promises in 2026. The…
As AI-powered customer support reaches mainstream adoption in 2026, most business owners expect impressive results from agentic, multimodal chatbots. Yet, research shows a staggering 77% of virtual agents still struggle to truly deflect tickets, leaving…