Tag: RAG knowledge base best practices
In 2026, multimodal, agentic AI is touted as the backbone of next-gen customer support. Yet, recent studies reveal a surprising reality: 72% of automated AI support agents fail to deliver a measurable reduction in ticket…
Despite tremendous advances in agentic AI and autonomous pipelines, 72% of AI automation projects in 2026 still underdeliver after initial deployment. Too many implementations fizzle out—delivering neither sustained cost savings nor workflow transformation. Why? Most…