Tag: multimodal LLM customer support
Despite stunning advances in agentic AI, recent 2026 studies show that 63% of AI agent deployments aimed at customer ticket deflection fall short of meaningful ROI. Many business owners now face a paradox: with multimodal…
In 2026, the promise of AI-powered support agents—especially those built on agentic AI and multimodal LLMs—should be redefining customer care. Yet a surprising 67% still fail to deflect tickets effectively. Despite rapid advances, many businesses…