Tag: LLM ticket deflection
As business leaders in 2026 surge into AI automation, one pain point stands out: 72% of projects built around RAG (Retrieval-Augmented Generation) knowledge bases stall or underdeliver. This failure rate isn’t surprising, given the explosive…
In 2026, as multimodal and agentic AI have moved from the lab to the front lines of business operations, the promise of AI automation is unmistakable. Yet research shows that 63% of AI automation projects…