Tag: AI ROI for support teams
In April 2026, it’s tempting to think that the flood of AI-powered customer support agents—driven by agentic AI and multimodal LLMs—has solved the burden of support tickets. Yet, new data reveals a hard truth: 68%…
In April 2026, it’s tempting to think that the flood of AI-powered customer support agents—driven by agentic AI and multimodal LLMs—has solved the burden of support tickets. Yet, new data reveals a hard truth: 68%…