Tag: AI-powered ticket deflection
Despite the promise of agentic AI and powerful automation platforms, recent surveys show that 57% of AI automation projects still miss their targets in 2026. With multimodal models, autonomous LLM agents, and regulatory pressure pushing…
As agentic AI and multimodal models transform business operations in 2026, companies expect support automation to fully resolve customer issues without human hand-off. Yet recent benchmarks show that 67% of AI-powered support agents still fail…