Tag: agentic AI for operations
April 2026 marks another watershed moment in enterprise AI adoption. Yet despite surging investments, nearly 68% of AI automation projects still miss their ROI goals, leaving business leaders frustrated and stakeholders wary. What’s going wrong—especially…
It’s April 2026, and despite the surge in agentic AI and hyper-advanced multimodal models, the majority—nearly 74%—of AI customer support agents still fail to deliver meaningful ticket deflection. Why? The root issue isn’t the intelligence…