Four stages: Discovery & Audit (we map your workflows and identify opportunities), Solution Architecture (we design the system and get your approval), Build & Iterate (two-week sprints with demos at every checkpoint), and Deploy & Scale (production launch with documentation and training).

Typically 3–5 business days. We don’t run 6-week discovery phases. We gather what we need, propose a solution, and start building quickly.

Both, depending on project complexity. Focused automations are often fixed-scope. Larger systems with multiple components run in two-week sprints with clear deliverables at each checkpoint.

Minimal. We typically need 2–3 hours from your team during discovery, and brief check-ins at each sprint milestone. We’re designed to work with busy operators, not require constant hand-holding.

Access to the tools we’ll integrate with, a clear description of the process to automate, and one point of contact from your team. We’ll guide you through the rest.

Yes. Every deployment includes written documentation of how the system works, how to monitor it, and how to make common adjustments. We also conduct a handover session with your team.

Small changes are absorbed where possible. Significant scope changes are scoped separately with a clear impact on timeline and cost. We’re transparent about this upfront — no surprise invoices.

Your system running live on reliable infrastructure, connected to your real tools and data. Includes monitoring setup, error alerting, documentation, team training, and a 30-day post-launch support window.

Yes. Every system goes through a structured testing phase with real data before production deployment. We test edge cases, error handling, and performance before anything touches your live environment.

Unlimited within the agreed scope. We iterate until the system works correctly. What’s not included is scope expansion — new features requested after sign-off are priced separately.